Multi-channel Workspace

Every Message is the Starting Point of Global Business

Omnichannel conversational experience, reshaping customer communication. Integrates phone, email, live chat, SMS, social media, e-commerce platforms, allowing agents to complete all work from a single interface

Supported Channels

One platform, manage all customer touchpoints

Phone

Email

Live Chat

SMS

Social Media

Core Features

Real-time Translation for Customer Service

Solves cross-language and cross-cultural issues, real-time translation tools provide multilingual service support

100+ Languages

Sensitive Word Interception

Sensitive word libraries for various e-commerce platforms, prevents agents from violating platform rules or damaging brand image, includes exclusive cross-border e-commerce platform sensitive word library

User Message
Great service! I really appreciate the positive feedback you provided.
Scanning...
Message Blocked

Cannot send message

Contains prohibited word: "positive feedback"

Please edit and try again

E-commerce Platform Integration

When customers inquire about orders, easily check order/logistics information

E-commerce Platform Integration

Unify Your Customer Service Channels

Start your free trial now and experience the omnichannel customer service workspace