Focusing on cross-border e-commerce customer service, empowering global enterprise customer service with AI technology
Since our founding in 2004, HeroDash has been dedicated to providing high-quality customer service solutions for enterprises
Through AI technology innovation, provide intelligent and personalized customer service solutions for global enterprises, helping them succeed in the global market.
To become the world's leading cross-border e-commerce customer service SaaS platform, enabling every enterprise to enjoy professional and efficient customer service experiences.
Witness our growth journey from startup to industry leader
Founded in Toronto, Canada
Global expansion, expanding to multiple countries, starting multilingual services
Digital transformation, launched the first generation phone system, providing system and global number connection
New upgrade, launched HeroDash multi-channel intelligent customer service system SaaS
AI empowers business, AI First+ human mode across all channels
Founded in Toronto, Canada
Global expansion, expanding to multiple countries, starting multilingual services
Digital transformation, launched the first generation phone system, providing system and global number connection
New upgrade, launched HeroDash multi-channel intelligent customer service system SaaS
AI empowers business, AI First+ human mode across all channels
These values guide every decision and action we make
Always put customer needs first and provide service experiences that exceed expectations
Continuously invest in technology R&D, empowering customer service with innovative technology
Deep understanding of different cultural backgrounds, providing localized global services
Strive for perfection, continuously improve service quality and user experience
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