Privacy Policy

Last updated: May 31, 2024

Welcome to the use of products and/or services provided by HeroDash! We understand the importance of user information to you, and your trust is crucial to us. We will strictly comply with legal requirements and take appropriate security measures to ensure the security of user information and privacy.

By agreeing to this policy, you acknowledge your understanding of the products and/or services we provide, as well as the necessary user information required for the operation of the corresponding products and/or services (please note that the user information described in this policy may include personal information and/or sensitive personal information, which will not be reiterated below), and give consent for the collection and use of such information.

1. Scope of Information Collection

We may collect the following types of information:

• Personal Information: such as name, email address, contact details, etc.

• Device Information: such as device model, operating system version, etc.

• Interaction Information: such as call records, message records, etc.

• Network Activity Information: such as IP address, time zone, access times, device information, page clicks, and duration of stay.

2. Purpose of Information Use

The information we collect will be used for the following purposes:

• Providing customer service and support.

• Processing requests and feedback.

• Improving the quality of products and services.

• Analyzing user behavior to optimize user experience.

3. Methods of Information Sharing

We will not sell, trade, or otherwise transfer your personal information to third parties unless with your explicit consent or as required by law.

4. Measures for Information Protection

We take necessary security measures to protect your personal information from unauthorized access, use, or disclosure and strictly comply with applicable data protection laws and regulations.

5. User Rights

You have the right to access, correct, and delete your personal information. Please contact us to exercise your rights if needed.

6. Cookies and Tracking Technologies

We may use cookies or other tracking technologies to enhance user experience. You can manage the use of cookies in your browser settings.

7. Legal Basis

The legal basis for processing personal information may include user consent, contract performance, legal obligations, etc.

8. Data Storage Location

Your personal information may be transferred to and stored in our location or other countries/regions for processing. We will ensure the legality and security of data transfer.

9. Privacy Policy Updates

We reserve the right to update the privacy policy at any time and will notify users of any changes through appropriate means. Users are advised to regularly review the privacy policy.

10. Contact Information

• Email: hello@herodash.ai