Global number resources, low qualification requirements for application, quickly available
Multi-level IVR buttons, IVR usage statistics, IVR can connect with third-party systems/APIs, cross-border e-commerce order inquiry, cross-border logistics tracking
Multiple allocation strategies including random, polling, average, priority, weight, maximum waiting time, priority reception for e-commerce VIP customers
Voice messages during non-working hours or queue timeouts, one-click callback when agents come online
Covers 120+ countries and regions
99.9% service availability guarantee
Average response time less than 3 seconds