后台给坐席录入工作班次，轻松轮班、客服快速查看自己排班
工作考勤、监控坐席旷工、迟到、早退、休息超时、非活跃时长问题
关键业务时刻截图（呼入来电）、周期性截图（2~10min）
设置客户端/网页黑名单，坐席使用黑名单时，强制弹窗禁止使用
监控坐席鼠标/键盘活跃度，分析工作饱和度
后台给坐席录入工作班次，轻松轮班、客服快速查看自己排班。工作考勤、监控坐席旷工、迟到、早退、休息超时、非活跃时长问题
关键业务时刻截图（呼入来电）、周期性截图（2~10min）。设置客户端/网页黑名单，坐席使用黑名单时，强制弹窗禁止使用
团队工作效率提升45%
管理成本降低30%
合规性达到99%
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