Entrada de turnos de trabajo para agentes desde el backend, rotación fácil, visualización rápida de horarios
Asistencia laboral, monitoreo de ausentismo, tardanzas, salida temprana, exceso de descanso, problemas de duración inactiva
Capturas de pantalla en momentos clave del negocio (llamadas entrantes), capturas periódicas (2-10min)
Configurar lista negra de clientes/páginas web, prohibición forzada con popup cuando los agentes usan elementos de la lista negra
Monitorear la actividad del mouse/teclado de los agentes, analizar la saturación del trabajo
Entrada de turnos de trabajo para agentes desde el backend, rotación fácil, visualización rápida de horarios. Asistencia laboral, monitoreo de ausentismo, tardanzas, salida temprana, exceso de descanso, problemas de duración inactiva
Capturas de pantalla en momentos clave del negocio (llamadas entrantes), capturas periódicas (2-10min). Configurar lista negra de clientes/páginas web, prohibición forzada con popup cuando se usan elementos de la lista negra
45% de mejora en la eficiencia laboral del equipo
30% de reducción en costos de gestión
99% de logro en cumplimiento
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